At Outlet Wetsuit Zone, we understand that when you order your new wetsuit or watersports equipment, you want it delivered quickly and efficiently. That’s why we’ve partnered with world-class shipping providers to ensure your gear arrives in perfect condition, wherever your aquatic adventures take you.
Our Shipping Options
1. Standard Shipping – Fast & Tracked
For those who can’t wait to hit the waves, our standard shipping option delivers your gear in 10-15 business days after dispatch:
- Carried by trusted couriers: DHL or FedEx
- Full tracking from dispatch to delivery
- Flat rate of £12.95 for all orders
- Recommended for time-sensitive orders
2. Free Shipping – Budget-Friendly
For orders over £50, enjoy our free shipping option:
- Carried by EMS (Express Mail Service)
- Delivery in 15-25 business days after dispatch
- Basic tracking included
- Perfect for non-urgent orders and bulk purchases
Processing Time
All orders are processed within 1-2 business days from when we receive your order. During peak seasons (September-January), please allow up to 3 business days for processing.
Note: Processing time doesn’t include weekends or public holidays.
Shipping Destinations
We ship worldwide with the following exceptions:
- Most Asian countries (due to import restrictions)
- Certain remote islands and territories
- Countries currently under trade embargoes
If you’re unsure about delivery to your location, please contact us at [email protected] before placing your order.
What to Expect After Ordering
- Order Confirmation: You’ll receive an email immediately after placing your order
- Processing Notification: We’ll email you when your order is being prepared for shipment
- Dispatch Notification: You’ll receive tracking information when your order leaves our warehouse
- Delivery Updates: Our courier partners will provide delivery updates
Important Delivery Notes
- Delivery times are estimates, not guarantees
- Customs delays may occur in some countries
- You may need to pay import duties/taxes – these are the customer’s responsibility
- Please ensure your shipping address is complete and accurate
Our Delivery Promise
As watersports enthusiasts ourselves, we understand the excitement of waiting for new gear. That’s why we:
- Pack all wetsuits with care to prevent damage in transit
- Use waterproof packaging when appropriate
- Include detailed sizing guides with every wetsuit order
- Provide seasonal recommendations if you’re unsure which thickness to choose
Ready to upgrade your watersports wardrobe?
Shop Premium Wetsuits NowQuestions about delivery? Our team is always happy to help at [email protected]
